Our Aims & Objectives
The Essex Care Group aims to provide care and support for people who cannot wholly look after themselves.
We provide our service in your own home, at times that are convenient to you, and in the ways you find most agreeable.
We have sound principles for the way we run our service, and central to these is our belief that the rights of our service users are paramount.t it.
Our Values & Principles
To focus on service users.
We aim to provide personal care and support in ways which have positive outcomes for our service users, and we promote their active participation.
To ensure that we are fit for our purpose.
We examine our operations constantly to ensure that we are achieving our stated aims and purposes. We always welcome feedback from our service users, as well as their friends, relatives, and representatives.
To work for the comprehensive welfare of our service users.
We aim to provide each of our service user with a care package that contributes to their overall health, personal wellbeing, and preferences. We will co-operate with other services and professionals to help to maximise each service user’s independence, and to ensure as fully as possible, the service user’s maximum participation in the community.
To meet assessed needs.
Before we provide care services, we ensure that any potential service user’s needs and preferences are thoroughly assessed. This allows us to ensure we can meet the individual’s requirements. We will then continue to re-assess as frequently as needed, with the flexibility to respond to any changes required.
To provide quality services.
We are whole-heartedly committed to providing top quality services, and to continuous improvement in the level of the care we offer.
To employ a quality workforce.
Standards for our managers and staff are based on the national occupational standards for the care industry, set by the National Training Organisation.